The City of Concord is taking a phased approach to reopen facilities during the COVID-19 pandemic with guidelines in place for the health and safety of staff and the public.
As of Monday, June 8, several City facilities will be open by appointment only. Please note that guests will be required to wear a mask (their own or one will be provided) and answer basic screening questions before entering the buildings. Steps taken to protect the public include mask usage by City employees, the installation of sneeze guards, hand sanitizer stations, and increased sanitization in City facilities. Informational videos about accessing City Hall & Code Administration and General Services are available on the City of Concord’s YouTube channel.
Residents are still encouraged to utilize online services whenever possible. A table with a drop box, applications, and other information will continue to be setup inside the Code Administration lobby at 37 Green Street. There is also a mail slot in the front door of City Hall.
Mail slot in front door of City Hall (41 Green Street):
· Renewal of Motor Vehicle/Motorcycle/Trailer Registrations
· New Motor Vehicle/Motorcycle/Trailer Registrations
· Property Tax Payments
· Utility Payments
· Vital Record Requests
· Dog Licensing Payments
· Timber Tax Intent to Cut Applications and Reports
· Gravel Tax Intent to Excavate Applications and Reports
· Parking Ticket Payments
· Utility, Driveway, Excavation & Encumbrance Permit Applications
Available in Code Administration Lobby (37 Green Street):
· Building & Trades Permits
· Building Plans / Reviews
· Health & Licensing Applications
· Zoning Board of Adjustment Applications
· Sign Permit Applications
· Planning Board Applications
ASSESSING, CITY CLERK’S OFFICE, COLLECTIONS, COMMUNITY DEVELOPMENT, ECONOMIC DEVELOPMENT, ENGINEERING & PLANNING (41 Green Street)
These offices will be open by appointment only beginning on Monday, June 8. Please contact the office or a staff member directly to schedule an appointment. Contact information is available at www.concordnh.gov. Assessing – (603) 225-8550 / assessing@concordnh.gov City Clerk’s Office – (603) 225-8500 / cityclerk@concordnh.gov Collections Office – (603) 225-8540 / collection@concordnh.gov Community Development & Economic Development – (603) 225-8595 / communitydevelopment@concordnh.gov Engineering – (603) 225-8520 / engineering@concordnh.gov Planning – (603) 225-8515 / planning@concordnh.gov
BEAVER MEADOW GOLF COURSE (1 Beaver Meadow Drive)
Beaver Meadow Golf Course reopened on Monday, May 11 with guidelines in place to provide a safe and enjoyable experience to guests. Please see their website for more information: https://bmgc.golf/ or call (603) 228-8954.
CODE ADMINISTRATION (37 Green Street)
The Code office will be open by appointment only beginning on Monday, June 8. Please call (603) 225-8580 or email code@concordnh.gov to schedule an appointment. Please note that forms, applications, and a drop box are available in the lobby at 37 Green Street.
CONCORD FIRE DEPARTMENT (24 Horseshoe Pond Lane) & CONCORD POLICE DEPARTMENT (35 Green Street)
Concord Fire Department’s Headquarters and Concord Police Department’s lobby will continue to be closed to the public at this time.
For emergencies, call 9-1-1. If you are a victim of domestic violence in need of assistance, please call New Hampshire’s statewide domestic violence hotline at (866) 644-3574.
To report a non-emergency to the Concord Police Department, ask a question about parking, make a delivery or register as a sex offender, please call (603) 225-8600. Cash payments for parking tickets can be made via the drop box outside City Hall. They can also be paid online: https://concord.t2hosted.com/Account/Portal.
Anyone looking to obtain a fire permit can do so here: https://nhdflweb.sovsportsnet.net/. Please note that the issuing of permits is weather-dependent.
CONCORD GENERAL SERVICES (311 North State Street)
Concord General Services’ administration office and facilities will be open by appointment only beginning June 8. The department will continue to have staff available to answer the phone during regular business hours of 8 a.m. to 5 p.m., Monday through Friday. Please direct any inquiries to (603) 228-2737, generalservices@concordnh.gov, or utilize the online request tracker at www.concordnh.gov/requesttracker. Visit www.concordnh.gov/generalservices for information about public works services.
CONCORD HUMAN SERVICES (28 Commercial Street)
The office will be open by appointment only beginning on Monday, June 8. Please contact staff at (603) 225-8575 or humanservices@concordnh.gov to schedule an appointment. The department will continue to have staff available to answer the phone during regular business hours of 8:30 a.m. to 4 p.m., Monday through Friday – except Wednesday, when hours are 9 a.m. to 4 p.m. Please note that guests will be required to wear a mask and answer basic screening questions before entering. Steps taken to protect the public include facial covering usage by City employees, hand sanitizer stations, and increased sanitization in City facilities.
CONCORD PARKS & RECREATION (14 Canterbury Road)
Parks and Recreation Offices at the City Wide Community Center will re-open on Monday, June 8 from 9 a.m. to Noon for appointments only (the center itself will remain closed at this time). To schedule an appointment, please send an email to recreation@concordnh.gov and a member of our staff will respond with 1 business day. Additional updates will be shared at www.concordparksandrec.com as they become available.
CONCORD PUBLIC LIBRARY (45 Green Street)
The Concord Public Library’s main branch at 45 Green Street will be offering curbside pickup beginning on June 9. Residents can place items on hold with their library cards and then pick them up when ready in three easy steps: 1. Place holds online or by calling (603) 225-8670 (please try to limit to five items); 2. Library staff will call you when your items are ready for pickup and schedule a pickup time for you; 3. Arrive for your pickup time, walk up to the pickup table, grab your already-checked out items, and go. Pickups are available Tuesdays 9 a.m.-5 p.m., Thursdays 11 a.m.-7 p.m. and Saturdays 9 a.m.-1 p.m. Library materials can only be returned during open curbside hours to the Prince Street book drop behind City Hall. Book bins will be locked when the library is closed so that items that were returned can be quarantined appropriately. No fines will be accrued at this time. Visit the Library’s website for more information.
EVERETT ARENA (15 Loudon Road)
The Everett Arena is currently closed. A summer event schedule is available online and is being updated constantly as new information is available. Please note that roller skating is scheduled to begin on July 7.
The City of Concord thanks the public in advance for their cooperation in this process as we all navigate these unprecedented times. Information and updates will continue to be shared online at www.concordnh.gov/coronavirus.